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国务院办公厅关于进一步优化地方政务服务便民热线的指导意见

Guidelines of the General Office of the State Council on Further Optimising Local Government Service Hotlines for the Public’s Convenience

国办发〔2020〕53号 · 国务院办公厅 · dated 2020-12-28, 2143 days ago

8 / 31
provinces with a held document citing it
2 / 6
of the provinces whose provincial-government documents are listed in full
12
local documents citing it: 1 county, 4 prefecture, 7 province
past window
Past the usual window (2021-03-22 to 2021-09-13): three in four restatements we measured came within 259 days.

Found by citation: a local document that names this directive by its number or 《title》. One that restates it without naming it is not counted here. A citation shows the document names the directive, not that it carries all of it out, and a gap is not a finding of non-compliance.

Timeline

day 0day 2143
● large: provincial document · small: city or countyshaded: middle half of measured lags (84–259 days), dashed: mediansolid line: today

By province

The first held document from each province that cites the directive: from the provincial government, its departments, or a city or county. In the 6 provinces marked "full" we hold the provincial government's own document list (省政府 and its General Office), so a gap there is more telling; but a response can come from a department, be published outside that list, or name the directive without its number or title. Elsewhere "none found" may only mean we have not collected the document.

Chongqing
2021-03-01 · 63 days · province
Jilin
2021-04-07 · 100 days · province
Liaoning
2021-06-05 · 159 days · province
Anhui · full
2021-06-21 · 175 days · province · 3 docs
Inner Mongolia
2021-08-05 · 220 days · prefecture
Yunnan
2021-09-22 · 268 days · prefecture · 2 docs
Fujian · full
2021-10-12 · 288 days · province · 2 docs
Jiangxi
2025-12-01 · 1799 days · county
Beijing · full
none found; provincial list held
Guangdong · full
none found; provincial list held
Hainan · full
none found; provincial list held
Hunan · full
none found; provincial list held
Gansu
none found (partial coverage)
Guangxi
none found (partial coverage)
Guizhou
none found (partial coverage)
Hebei
none found (partial coverage)
Heilongjiang
none found (partial coverage)
Henan
none found (partial coverage)
Hubei
none found (partial coverage)
Jiangsu
none found (partial coverage)
Ningxia
none found (partial coverage)
Qinghai
none found (partial coverage)
Shaanxi
none found (partial coverage)
Shandong
none found (partial coverage)
Shanghai
none found (partial coverage)
Shanxi
none found (partial coverage)
Sichuan
none found (partial coverage)
Tianjin
none found (partial coverage)
Tibet
none found (partial coverage)
Xinjiang
none found (partial coverage)
Zhejiang
none found (partial coverage)

Every citing document

2021-03-01 +63d Chongqing 重庆市人民政府办公厅关于印发重庆市12345政务服务便民热线运行管理暂行办法的通知
province · compare text
2021-04-07 +100d Jilin 吉林省人民政府公报
province · compare text
2021-06-05 +159d Liaoning 辽宁省人民政府办公厅关于印发辽宁省12345政务服务便民热线整合建设实施方案的通知
province · compare text
2021-06-21 +175d Anhui 安徽省人民政府办公厅关于印发安徽省进一步优化政务服务便民热线实施方案的通知
province · compare text
2021-08-05 +220d Inner Mongolia · 鄂尔多斯市 鄂尔多斯市人民政府办公室关于印发鄂尔多斯市政务服务便民热线整合实施方案的通知
prefecture · compare text
2021-09-22 +268d Yunnan · 昆明市 昆明市人民政府办公室关于印发昆明市政务服务便民热线归并优化工作实施方案的通知
prefecture · compare text
2021-09-22 +268d Yunnan · 昆明市 昆明市人民政府办公室关于印发昆明市政务服务便民热线归并优化工作实施方案的通知
prefecture · compare text
2021-10-12 +288d Fujian 福建省人民政府办公厅关于印发福建省进一步优化政务服务便民热线工作方案的通知
province · compare text
2021-11-08 +315d Fujian · 福州市 福州市人民政府办公厅关于印发福州市进一步优化政务服务便民热线工作方案的通知
prefecture · compare text
2021-12-23 +360d Anhui 安徽省人民政府办公厅关于印发安徽省12345政务服务便民热线管理暂行办法的通知 Notice of the General Office of the People’s Government of Anhui Province on Issuing the Interim Me…
province · compare text
2025-04-09 +1563d Anhui 安徽省人民政府办公厅关于印发《安徽省12345热线诉求闭环办理工作规范》的通知
province · compare text
2025-12-01 +1799d Jiangxi · 东湖区 东湖区12345政务服务便民热线运行管理办法
county · compare text